Please follow the instructions below to guide you through identifying what caused this alert. Finding out the root cause of this alert will also help you to take steps to prevent similar alerts in future.
There is a mismatch between the data scanned from the pack barcode and the data held in the IMVS database.
To document your alert investigation in NMVS Alerts:
- Log into your NMVS Alerts account; or
- Click the link in the alert email that has been sent to your designated email address
Email us: email@example.com
Phone us: +353-1-5715320
- Monday – Friday 08:00-20:00
- Saturday 09:00-18:00
- Sunday and Public Holidays 11:00-18:00