Alert Help
Please follow the instructions below to guide you through identifying what caused this alert. Finding out the root cause of this alert will also help you to take steps to prevent similar alerts in future.
This pack has been marked as not in scope of FMD and does not need to be scanned for FMD. This pack may be supplied provided you have no overriding concerns regarding the authenticity of this pack.
If this pack bears an Anti-Tampering Device, you are still required to validate the integrity of this device prior to supplying this pack.
Additional batch/product information
If your scan response included additional information about this pack’s batch or product being recalled or withdrawn, please visit the Recalled/Withdrawn help page.
Alert Support
To document your alert investigation in NMVS Alerts:
- Log into your NMVS Alerts account; or
- Click the link in the alert email that has been sent to your designated email address
Email us: alert.support@imvo.ie
Phone us: +353-1-5715320
Opening hours:
- Monday – Friday 08:00-20:00
- Saturday 09:00-18:00
- Sunday and Public Holidays 11:00-18:00